iConstituent, LLC, a leader in government digital communications, today announced that it had recently appraised at CMMI® Maturity Level 2 for Development version 1.3 and for Services version 1.3. CMMI® is process improvement framework designed to help an organization manage processes and continually improve upon them.
“With iConstituent’s successful assessment at CMMI® Maturity Level 2, we have demonstrated our commitment to quality assurance and most importantly, our customers. “ said Ben Shichman, iConstituent’s Chief Operating Officer. “Our company culture is one that fosters continual growth and improvement, and this important milestone affirms our dedication to that path.”
iConstituent was evaluated in the areas of software development, customer training, helpdesk and IT systems management.
“Our staff worked hard to achieve this goal; from the beginning, our company was determined to implement CMMI® across the enterprise – from software development to training, systems management and helpdesk – in order to help us grow as an organization and deliver the best possible quality products and services to our customers.”, continued Shichman.
iConstituent was appraised by the operations performance consulting firm Entinex (www.entinex.com) during the first week of November, 2012 by a team made wholly up of independent assessors.
® Capability Maturity Model, Carnegie Mellon, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie Mellon University.
Capability Maturity Model Integration (CMMI®) is a process improvement approach. CMMI® can be used to guide process improvement across a project, a division, or an entire organization. CMMI® is registered in the U.S. Patent and Trademark Office by Carnegie Mellon University.
For more information, visit the CMMI Institute web site at www.cmmiinstitute.com.
iConstituent® is the leading provider of government digital communications solutions and is an approved Congressional vendor. iConstituent develops digital communication and constituent relationship management solutions that help Federal, State and Local agencies and offices communicate more effectively with their citizens and constituents. In addition iConstituent provides a full spectrum of professional services to help agencies take advantage of digital communications best practices and policies to communicate more effectively and efficiently with their constituents in the Federal, State and Local markets. iConstituent is headquartered in Washington, D.C. with additional offices in Santa Monica, CA. iConstituent’s products and services are used by the U.S. Congress, Federal and State agencies, statewide office holders, state legislative caucuses and non- governmental organizations.
For more information, please visit www.iconstituent.com