Entries by Zain Khan

When constituents talk back

Since the advent of broadcast communication, damage control has been a top priority for public figures and elected officials. Unfortunately, what has evolved is a status quo of ersatz communication. Public demand to see behind the curtain of bureaucracy is often met with ambiguity, evasive maneuvers, and open-ended statements that have elevated the science of…

Brookhurst Street: Finding inspiration from my past

Posted by Zain Khan; Chief Executive Officer The exit we took to get to our office. It seems like ages ago when my business partners and I started our company. One of our first “real” offices (other offices included garages, homes, and wherever else the rent was cheap) was on Brookhurst Street – a spacious…

Know Thy Customer

Posted by Zain Khan; Chief Executive Officer Great article from the Washington Post on the McDonald’s turnaround. “This is what happens when McDonald’s listens to its customers.” Boils down to last quote in the article which pretty much sums up everything all great company’s must do: “I think listening to the customer is going to…

What makes a company sizzle?

Posted by Zain Khan; Chief Executive Officer Is it the buzz? Spin? Maybe, it’s the price? Or, a company’s amazing support? This year, the company I founded is totally focused on its core product and core competence – iConstituent CRM. Our goal is simple: make a product that people really want and LOVE. It’s a…

GovTech Fund

Posted by Zain Khan; Chief Executive Officer Kudos to Ron Bouganim and Tim O’Reilly at the GovTech Fund. Not only do they see the enormous opportunities that lie ahead in the government/technology space, they are also making big and exciting investments. Via ConnectedGovernment.org

Conversation with Jason Putorti

Posted by Zain Khan; Chief Executive Officer I had a chance to sit down with Jason Putorti, an executive at Brigade Media, who is one of the thought leaders in “citizen engagement.” Here's his take on the future of government technology. Zain: How will the upcoming elections impact these businesses and/or how will these businesses…