The evolving COVID-19 situation is an unprecedented time for everyone — a time that we know is filled with uncertainty. On behalf of the entire iConstituent team, our hearts go out to each of our customers.
I am writing today to offer our commitment to continue providing you with the products and services you depend on. For more than 19 years, iConstituent has focused our efforts around empowering your office to connect and engage with constituents. We know our mission and service is more important than ever.
We have seen a substantial increase in demand for our texting tool, GovText. We are actively scaling our staffing and technical operations to support your needs. Our team is working around the clock to help your office engage constituents. I am heartened by the messages being sent from your offices regarding not just health and safety information, but also on resources available to impacted communities and tools to combat loneliness. Your constituents need to hear from your office more than ever and it is an honor to help facilitate that effort.
If you are not using one of iConstituent’s outreach tools already, our team is standing by to get you up and running. We are waiving all setup fees during this crisis. We will also provide your office with a $500 account credit so you can get started today with no financial obligation. Feel free to reply here and I will loop in a colleague to assist.
We’ve implemented our continuity of operations plan and have taken actions to ensure continued service to our customers. Rest assured, we are prepared to serve you.
Our plan ensures the health and safety of our employees. We have made the decision to have our team around the country, for those who can perform their jobs remotely, work from home through at least April 6, 2020. We’ve also offered extended sick leave for our employees should they need it. And we’ve temporarily suspended business travel.
We are standing by to be of assistance with the products and services you depend on, from our communications platforms to desktop support. For now, be safe and stay healthy. Please stay in touch if I can be of personal assistance.
CEO and Co-Founder