Constituent Engagement Platform
iConstituent’s Constituent Engagement Platform (CEP) is for government offices that value engagement with citizens. A single platform where you can easily connect with constituents, collaborate on casework, and manage all internal and external communications.
Experience it for yourself
Your Office’s Communication Hub
- Effortlessly review, share and collaborate on casework with colleagues
- Track campaigns, automate messaging & build custom templates
- Build a robust and holistic view of relationships with constituents, stakeholders and organizations in your district
Trusted by the nation’s leading government offices:
Features
Team Collaboration
Use in-app and email notifications, internal/external comments and shared templates to collaborate seamlessly on everything from quick communications to complex casework.
Smart Messaging
Quickly sort and filter large volumes of incoming requests, concerns and emails with automatic tagging features. Apply your own custom tags to ensure that the messages are handled in a timely and efficient manner while quickly identifying messages that came from non-constituents.
Custom Templates
Build a library of prewritten messages. View useful metrics and learn which types of emails work best.
Dashboard and Analytics
Get clear insights and make data-driven decisions. Quickly review KPI’s while monitoring constituent trends and staff productivity with powerful dashboard and reporting tools.
Constituent Insights & Intelligence
Identify and segment groups of constituents based on their interests, engagements, or concerns. Map and monitor relevant constituent interactions through our dynamic activity capture features.
Customer Support
You’ll have an experienced and knowledgeable support team by your side for unlimited live support. Our dedicated staff is always available to discuss concerns and provide solutions.
iConstituent’s CEP also comes with all features and functionality of our text message communication tool – GovText
The benefits of CEP
are straightforward:
Efficient
Manage high-volume communications and casework with ease. CEP platform saves you and your team valuable time.
Effective
Use intelligent insights to better understand and engage with your constituents.
Economical
CEP is the cost-effective way to reduce administrative costs and engage with thousands of constituents.
Secure, reliable messaging partner
As a national leader in secure communications for over 18 years, we have deep industry experience working with government at all three levels.
Personalized engagement specialists
Be agile with the support of specialists who can partner with your team to help build custom templates, tags and reports when key feedback is needed.
Connected with your ecosystem
Integrate CEP within your existing technology stack. With iConstituents engagement platform you’ll reduce administrative costs while improving the quality and efficiency of service across departments.
Hear From Our Partners
“iConstituent has made it possible for me to stay in touch with my constituents during COVID-19 by providing constituent outreach tools. Without in-person events or townhalls, the texting and telephone townhalls have been invaluable and run so effectively by the iConstituent support staff.”
Choose the plan that’s right for you
Choose the plan that’s right for you
Ready To Give It A Try?
Submit the form below and our team will be in touch!