Constituent Insights and Intelligence
Get to know your constituents
Gain critical insights into constituent’s interests and engagements with your office. Quickly review the details and life cycle of specific interactions before building targeted solutions.
Activity Capture
Dynamically display all relevant constituent touchpoints, across every channel of communication, as a user browses the life cycle of a citizen’s engagement with your office.
Relationship Mapping
Identify and segment groups of constituents by interests, engagements, or concerns. Map and monitor constituent interactions based on locations and demographics.
Dataset Of 200M+
Leverage our database of over 200 million constituents nationwide at no extra cost. Browse datasets including phone number, name, address, age, gender and more to make sure you always reach the right audience.
Additional Features
Smart Text Messaging
Establish a close connection with your constituents, by offering direct inbound texting to your office through a dedicated local number with personalized responses.
Team Collaboration
Use in-app and email notifications, internal/external comments and shared templates to collaborate seamlessly on everything from quick communications to complex casework.
Smart Messaging
Quickly sort and filter large volumes of incoming requests, concerns and emails with automatic tagging features. Apply your own custom tags to ensure that the messages are handled in a timely and efficient manner while quickly identifying messages that came from non-constituents.
Custom Templates
Build a library of prewritten messages. View useful metrics and learn which types of emails work best.
Dashboard and Analytics
Get clear insights and make data-driven decisions. Quickly review KPI’s while monitoring constituent trends and staff productivity with powerful dashboard and reporting tools.
Constituent Insights & Intelligence
Identify and segment groups of constituents based on their interests, engagements, or concerns. Map and monitor relevant constituent interactions through our dynamic activity capture features.
24/7 Client & Technical Support
You’ll have an experienced and knowledgeable support team by your side for unlimited live support. Our dedicated staff is always available to discuss concerns and provide solutions.
Hear From Our Partners
“iConstituent has made it possible for me to stay in touch with my constituents during COVID-19 by providing constituent outreach tools. Without in-person events or townhalls, the texting and telephone townhalls have been invaluable and run so effectively by the iConstituent support staff.”
Ready To Give It A Try?
Submit the form below and our team will be in touch!