Privacy and Data Security
Security you can count on
Gain critical insights into constituent’s interests and engagements with your office. Quickly review the details and life cycle of specific interactions before building targeted solutions.
Data Storage and Encryption
State-of-the-art encryption for all data to ensure maximum uptime and safety of your records. You own your data, and we never use it beyond the service we provide to you. You can always export it, transfer it or tell us to delete it.
Secure Infrastructure
Control security from one place. Monitor how, where, when and by whom your office data is accessed while automatically tracking all user actions and updates.
The iConstituent Cloud
iConstituent combines the enterprise-class security features of our Amazon Web Services (AWS) cloud with regular audits of our applications, systems, and networks to ensure your data is protected.
iConstituent Back End Technologies Include:
- Amazon Web Services (AWS) IaaS hosting provider
- Microsoft .NET Core 3.1 REST API, running on Linux containers in AWS Fargate
- AWS Lambda functions for background tasks
- Microsoft MSSQL Server 2017 database
- AWS DynamoDbFront End Technologies
- Angular 9
- TypeScript
- Google Material Design
Additional Features
Smart Text Messaging
Establish a close connection with your constituents, by offering direct inbound texting to your office through a dedicated local number with personalized responses.
Team Collaboration
Use in-app and email notifications, internal/external comments and shared templates to collaborate seamlessly on everything from quick communications to complex casework.
Smart Messaging
Quickly sort and filter large volumes of incoming requests, concerns and emails with automatic tagging features. Apply your own custom tags to ensure that the messages are handled in a timely and efficient manner while quickly identifying messages that came from non-constituents.
Custom Templates
Build a library of prewritten messages. View useful metrics and learn which types of emails work best.
Dashboard and Analytics
Get clear insights and make data-driven decisions. Quickly review KPI’s while monitoring constituent trends and staff productivity with powerful dashboard and reporting tools.
Constituent Insights & Intelligence
Identify and segment groups of constituents based on their interests, engagements, or concerns. Map and monitor relevant constituent interactions through our dynamic activity capture features.
24/7 Client & Technical Support
You’ll have an experienced and knowledgeable support team by your side for unlimited live support. Our dedicated staff is always available to discuss concerns and provide solutions.
Hear From Our Partners
“iConstituent has made it possible for me to stay in touch with my constituents during COVID-19 by providing constituent outreach tools. Without in-person events or townhalls, the texting and telephone townhalls have been invaluable and run so effectively by the iConstituent support staff.”
Ready To Give It A Try?
Submit the form below and our team will be in touch!