Smart Messaging
Create authentic connections, right from your inbox
Communication tools built for organization, authenticity and high-impact.
Email Bundling & Auto-Tagging
Automatically categorize and tag all incoming communication. iConstituent’s text analysis AI can quickly filter and organize large volumes of inbound emails based on keywords and messaging. Quickly identify constituent trends and concerns before building targeted templates for scalable responses.
Personalized Two-Way Text Engagements
GovText lets you hear from your constituents via text in real-time. Ask questions, send links and set auto-response scripts. Review replies and provide custom follow-ups when intervention is needed.
Custom Templates
Build a library of approved messages to provide quick and consistent responses on critical issues. View useful metrics like open and reply rate to learn which types of emails work best. With custom-designed headers, placeholders and merge fields you can personalize emails in seconds to quickly send the perfect message to each constituent.
Duplicate Response Check
With duplicate response checks, you never have to worry about sending the same message twice. List filters will quickly identify constituents who have already received a template response and allow you to edit and customize specific those engagements.
Additional Features
Smart Text Messaging
Establish a close connection with your constituents, by offering direct inbound texting to your office through a dedicated local number with personalized responses.
Team Collaboration
Use in-app and email notifications, internal/external comments and shared templates to collaborate seamlessly on everything from quick communications to complex casework.
Smart Messaging
Quickly sort and filter large volumes of incoming requests, concerns and emails with automatic tagging features. Apply your own custom tags to ensure that the messages are handled in a timely and efficient manner while quickly identifying messages that came from non-constituents.
Custom Templates
Build a library of prewritten messages. View useful metrics and learn which types of emails work best.
Dashboard and Analytics
Get clear insights and make data-driven decisions. Quickly review KPI’s while monitoring constituent trends and staff productivity with powerful dashboard and reporting tools.
Constituent Insights & Intelligence
Identify and segment groups of constituents based on their interests, engagements, or concerns. Map and monitor relevant constituent interactions through our dynamic activity capture features.
24/7 Client & Technical Support
You’ll have an experienced and knowledgeable support team by your side for unlimited live support. Our dedicated staff is always available to discuss concerns and provide solutions.
Hear From Our Partners
“iConstituent has made it possible for me to stay in touch with my constituents during COVID-19 by providing constituent outreach tools. Without in-person events or townhalls, the texting and telephone townhalls have been invaluable and run so effectively by the iConstituent support staff.”
Ready To Give It A Try?
Submit the form below and our team will be in touch!