Team Collaboration
Connect and unite your team
Need to get everyone on the same page? iConstituent lets you quickly bring colleagues into the conversation and stay notified of everything that needs your attention. Built for you and your team to create and coordinate all your work in one place.
All-In-One Integrated Platform
Let you and your team accomplish all of your work in one shared space. With our integrated engagement platform, there is no need to juggle multiple tools or flip between systems and digital channels for shared communication.
In-app and Email Notifications
Receive in-app and email notifications for actions taken by team members to ensure you never miss a beat. Customize individual user notifications to receive updates on work most pertinent to you.
Internal and External Collaboration
Don’t let important constituent interactions get lost in email. Store your team communications and tag colleagues to get help when needed. Include external collaborators in notes and comments to easily share casework and communications with individuals outside of your organization. Comments and responses from outside groups are automatically channeled back into the appropriate locations to keep conversations organized and up to date.
Additional Features
Smart Text Messaging
Establish a close connection with your constituents, by offering direct inbound texting to your office through a dedicated local number with personalized responses.
Team Collaboration
Use in-app and email notifications, internal/external comments and shared templates to collaborate seamlessly on everything from quick communications to complex casework.
Smart Messaging
Quickly sort and filter large volumes of incoming requests, concerns and emails with automatic tagging features. Apply your own custom tags to ensure that the messages are handled in a timely and efficient manner while quickly identifying messages that came from non-constituents.
Custom Templates
Build a library of prewritten messages. View useful metrics and learn which types of emails work best.
Dashboard and Analytics
Get clear insights and make data-driven decisions. Quickly review KPI’s while monitoring constituent trends and staff productivity with powerful dashboard and reporting tools.
Constituent Insights & Intelligence
Identify and segment groups of constituents based on their interests, engagements, or concerns. Map and monitor relevant constituent interactions through our dynamic activity capture features.
24/7 Client & Technical Support
You’ll have an experienced and knowledgeable support team by your side for unlimited live support. Our dedicated staff is always available to discuss concerns and provide solutions.
Hear From Our Partners
“iConstituent has made it possible for me to stay in touch with my constituents during COVID-19 by providing constituent outreach tools. Without in-person events or townhalls, the texting and telephone townhalls have been invaluable and run so effectively by the iConstituent support staff.”
Ready To Give It A Try?
Submit the form below and our team will be in touch!