Be Right There, Just Need to Text the Mayor

by Zain Khan on 2019-Jul-01 under Blog, News & Updates

Constituent services have been providing various communication features via SMS for some time. The question being asked now is what…

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Government Teamwork, Comprehensive Communication Tools & Internal-External Dynamics

by Zain Khan on 2019-May-26 under Blog, News & Updates

A few months ago, I blogged about how constituent software could make people feel closer to their local government offices,…

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Constituent Relationship Management: Stakeholders Are More Than Customers

by Zain Khan on 2018-Nov-29 under Blog, News & Updates, Product Releases & Updates

To salespeople, vendors, and other people trying to sell products and services, “CRM” still stands for “Customer Relationship Management,” and…

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Latest posts

Be Right There, Just Need to Text the Mayor

by Zain Khan on 2019-Jul-01 under Blog, News & Updates

Constituent services have been providing various communication features via SMS for some time. The question being asked now is what…

Read more No Comments

Government Teamwork, Comprehensive Communication Tools & Internal-External Dynamics

by Zain Khan on 2019-May-26 under Blog, News & Updates

A few months ago, I blogged about how constituent software could make people feel closer to their local government offices,…

Read more No Comments

Constituent Relationship Management: Stakeholders Are More Than Customers

by Zain Khan on 2018-Nov-29 under Blog, News & Updates, Product Releases & Updates

To salespeople, vendors, and other people trying to sell products and services, “CRM” still stands for “Customer Relationship Management,” and…

Read more No Comments

Constituent Communications Tech Helps Build Smart Participatory Democracy

by Zain Khan on 2018-Oct-25 under Blog, News & Updates

The Brazilian activist and playwright Augusto Boal once said: “I believe in democracy, but in real democracy, not a phony…

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GovTech Disruption at ICMA

by Zain Khan on 2018-Oct-01 under Events, News & Updates

Thousands of local government professionals gathered in Baltimore for the 104th ICMA conference in September were among the first to…

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The New iConstituent – Redesigning CRM from the Ground Up

by Zain Khan on 2018-Sep-05 under News & Updates, Product Releases & Updates

As we prepare for a new Congress, I’m on the road with the iConstituent sales team. And I’m so proud…

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Are You Following the CRM Trend?

by Zain Khan on 2018-Aug-30 under Events, News & Updates, Product Releases & Updates

As FedScoop recently reported, federal agencies this year made Customer Relationship Management a top spending priority, behind only security and…

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Your NCSL CRM Sneak Peek

by Zain Khan on 2018-Jul-25 under Events, News & Updates

State and local governments are where information technology innovation happens – often long before trends filter up to the process-driven…

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Did you know? Sending casework e-mails on letterhead!

by Aaron Stowers on 2017-May-15 under Blog

In the past few weeks I’ve had the privilege of speaking with CRM users from around the country getting feedback…

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Services Under One Roof

by Mohamed Mosaad on 2017-May-02 under Blog

If you happen to be a Caseworker or an individual that primarily works with Tour and Flag Requests in iConstituent’s…

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